Swaran
Product
Products
AI receptionist
Answer every call 24/7, in your callers' language.
AI answering service
An answering service that never puts callers on hold.
Outbound calls
Campaigns that call, qualify and book at scale.
Lead follow-up
Every missed call and new lead, called back in minutes.
Platform
Features
Everything your AI phone agent can do.
Languages
AI voice agents that speak your customers' language.
Phone numbers
Local phone numbers for your AI agent around the world.
Developers
API keys, webhooks and docs for building on Swaran.
Trust center
Security, privacy and compliance at Swaran.
Solutions
Industries
Dental clinics
Medical practices
Veterinary clinics
Law firms
Real estate
Property management
Home services
Salons and spas
Restaurants
E-commerce
All industries →
Use cases
Appointment booking
After-hours answering
Missed-call recovery
Lead qualification
Call routing
Appointment reminders
All use cases →
Integrations
Resources
Learn
Blog
News and ideas on AI voice agents and customer calls.
Guides
Step-by-step guides to running calls with AI.
Insights
Original research from millions of anonymised business calls.
Customer stories
How teams use Swaran to answer every call.
Free tools
Calculators and generators for teams that run on calls.
Glossary
Voice AI and call-centre terms, explained plainly.
Changelog
What's new in Swaran.
Compare
Best AI receptionists
An honest comparison of the leading AI receptionists.
Swaran vs others
How Swaran compares with other AI receptionists and answering services.
Alternatives
Looking for a different AI receptionist? Start here.
Pricing
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Product
Products
AI receptionist
AI answering service
Outbound calls
Lead follow-up
Platform
Features
Languages
Phone numbers
Developers
Trust center
Solutions
Industries
Dental clinics
Medical practices
Veterinary clinics
Law firms
Real estate
Property management
Home services
Salons and spas
Restaurants
E-commerce
All industries
Use cases
Appointment booking
After-hours answering
Missed-call recovery
Lead qualification
Call routing
Appointment reminders
All use cases
Integrations
Resources
Learn
Blog
Guides
Insights
Customer stories
Free tools
Glossary
Changelog
Compare
Best AI receptionists
Swaran vs others
Alternatives
Pricing
Sign in
Get started
Home
Glossary
Draft · content coming soon
Glossary
Voice AI and call-centre terms, explained plainly.
What is an AI receptionist?
What is IVR?
What is voice AI?
What is conversational AI?
What is a warm transfer?
What is call deflection?
What is speech-to-text?
What is text-to-speech?
What is SIP trunking?
What is first-call resolution?