CallerDo you have anything for a cleaning this week?
LaylaTuesday at 4 pm or Thursday at 10 am. Which works better?
What Layla handles
- Books cleanings and check-ups
- Sends reminders
- Answers insurance questions
- Handles emergencies after hours
The AI receptionist that answers, books and follows up
Swaran is an AI receptionist: a voice agent that answers your business phone 24/7, answers callers' questions from your own information, books appointments into your calendar and hands calls to your team when a person is needed.
- Free trial with test credit
- No code to write
- Test it in your browser first
LaylaAnswering for Bright Smile Dental · English
On callThanks for calling Bright Smile Dental. This is Layla, the AI assistant. How can I help you today?
Do you have anything for a cleaning this week?
Tuesday at 4 pm or Thursday at 10 am. Which works better?
- Books cleanings and check-ups
- Sends reminders
- Answers insurance questions
What is an AI receptionist?
An AI receptionist is a voice agent that answers a business's phone calls. It understands natural speech, answers questions from the business's own information, books appointments, takes messages and transfers callers to a person when needed, at any hour and on several calls at once.
Think of it as the front desk that never puts anyone on hold. Instead of voicemail or a phone menu (“press 1 for bookings”), callers simply say what they need. The receptionist answers in a natural voice, asks the right follow-up questions and gets it done: a booked appointment, a detailed message, or a warm handover to your team with the details already captured.
Businesses use one for three reasons. Missed calls cost customers: many people who reach voicemail simply call the next business on the list. Teams are busy: the person at the desk is also checking people in, serving customers or on another line. Calls don't keep office hours: evenings, weekends and holidays are when many people finally have time to call.
With Swaran, every call is recorded and transcribed with a short summary, so you can see exactly what was said and what happened next.
What your AI receptionist does on every call
The work of a front desk, done the same careful way on the first call and the thousandth.
Answers questions
Opening hours, prices, services, directions and policies, from the knowledge you give it: your website, documents and notes.
Learn more about answers questions →Books appointments
Offers real free slots from Google Calendar, Outlook, Cal.com or Calendly, books the one the caller picks and confirms it.
Learn more about books appointments →Transfers to your team
When a caller needs a person, it passes the call to the number you choose, or follows different rules after hours.
Learn more about transfers to your team →Takes detailed messages
Name, number, what they need and how urgent it is, with the full transcript and a short summary waiting for you.
Learn more about takes detailed messages →Works nights and weekends
Answers at 3 am, on holidays and while your team is busy, and handles several calls at the same time.
Learn more about works nights and weekends →Follows up
Calls back the people whose calls weren't handled, so a missed call doesn't become a lost customer.
Learn more about follows up →
Set up your AI receptionist in three steps
No code and no call-centre software. If you can fill in a form, you can set up Swaran.
AI receptionist vs human receptionist vs answering service
Each has its place. Here's an honest look at where each one fits.
| Swaran AI receptionist | Human receptionist | Answering service | |
|---|---|---|---|
| Hours | 24/7, including holidays | Working hours, plus cover for breaks and leave | Often 24/7, at a higher rate out of hours |
| Calls at the same time | Several (2 on Starter, 5 on Growth) | One | Depends on staffing; callers may wait |
| Monthly cost | From $49 with 500 minutes | A full salary and benefits | Per minute or per call |
| Books into your calendar | Yes, live | Yes | Often takes a message instead |
| Languages | 7, switched per agent | The ones they speak | Varies by provider |
| Knows your business | Exactly what you've taught it, every time | Deeply, once trained | A script |
| Transcript and summary of every call | Yes | No | Sometimes, a short note |
| Best at | Volume, speed and after-hours calls | Judgement, empathy and complex situations | Basic messages |
When a person is still the better choice
Upset customers, delicate medical or legal conversations, and anything that needs real judgement are best handled by your team. Set your receptionist to transfer those calls straight away, and it takes everything else off their plate. Comparing tools? See the best AI receptionists or AI answering service.
An AI receptionist built for the way your industry takes calls
The same agent learns your services, your rules and your words, whether it's booking a cleaning or taking a legal intake.
CallerI need to refill my prescription.
SaraI can send that request to Dr. Patel now. Which pharmacy should it go to?
What Sara handles
- Schedules appointments
- Takes refill requests
- Routes urgent calls
- Answers clinic FAQs
CallerI was in a car accident and need some advice.
AvaI'm sorry to hear that. A few quick questions, then I'll book a call with an attorney.
What Ava handles
- Qualifies new cases
- Takes intake details
- Books consultations
- Covers nights and weekends
CallerIs the two-bedroom on Oak Street still available?
MaxIt is. Would you like a viewing on Saturday morning or Monday after 5?
What Max handles
- Answers listing questions
- Books viewings
- Qualifies buyers
- Follows up on every lead
CallerMy kitchen sink is leaking under the cabinet.
NoahA technician can be there between 2 and 4 today. Shall I book it?
What Noah handles
- Books jobs into your calendar
- Triages emergencies
- Calls back missed calls
- Sends arrival windows
CallerCan I get a cut and colour with Mia on Friday?
PriyaMia has 11 am or 3:30 pm on Friday. I'll hold whichever you like.
What Priya handles
- Books with the right stylist
- Fills cancellations
- Sends reminders
- Sells packages and gift cards
CallerTable for six tonight around eight?
OmarI have 7:45 or 8:30 for six. Any allergies we should know about?
What Omar handles
- Takes reservations
- Answers menu and hours
- Handles large parties
- Takes calls in the dinner rush
CallerWhere's my order? It was meant to arrive yesterday.
KaiIt's with the courier and due by 6 pm today. I've texted you the tracking link.
What Kai handles
- Tracks orders
- Starts returns
- Answers product questions
- Hands VIPs to your team
An AI receptionist that speaks your callers' language
Your agent can answer in English, Arabic, Hindi, Urdu, French, Spanish and Tagalog. Run one agent per language, each with its own voice.
Your AI receptionist runs on the voice AI models you trust
Mix and match speech-to-text, language model and voice from the leading providers, or go realtime with one speech-to-speech model. Switch any time; if a model fails mid-call, a backup answers.
Caller
Caller hears
- Anthropic
- OpenAI
- DeepSeek
- Moonshot AI
- Qwen
- Deepgram
- ElevenLabs
- Cartesia
- Sarvam AI
Connect your AI receptionist to the tools you already use
Bookings land in your calendar, leads in your CRM, and your team hears about the calls that matter. No copy and paste.
Security and compliance, built into every call
The rules you set are enforced on the call itself, not just saved in a settings page, and every change leaves a record.
Visit the Trust Center →Notices before the greeting
Callers hear your recording and AI notice before the agent says hello.
Retention you set
Recordings, transcripts and summaries are deleted on schedule, except calls under a legal hold.
Calling hours and do-not-call
Every outbound call checks your calling hours and do-not-call list first.
Tamper-evident audit log
Every change is recorded and sealed hourly, so any edit to the history shows.
Roles and permissions
Owners and admins change settings; supervisors can look but not touch.
Encrypted secrets
Integration tokens and API keys are encrypted with AES-256-GCM.
AI receptionist pricing
Pay for the minutes you use. Start with a free trial, no phone number needed.
Starter
$49/month
- 500 minutes a month
- 1 phone number
- 2 calls at once
- Extra minutes $0.10 each
Growth
$199/month
- 2,500 minutes a month
- 3 phone numbers
- 5 calls at once
- Campaigns: call lists of people
- Priority support
- Extra minutes $0.08 each
Enterprise
Custom
- Volume pricing
- Single sign-on (SSO)
- Uptime agreement (SLA)
- Limits set for you
AI receptionist questions
Everything people ask before their agent takes its first call.
Still have questions?Talk to us, or watch Swaran answer a call for your business.
What is an AI receptionist?
An AI receptionist is a voice agent that answers your business phone. It talks with callers in natural speech, answers their questions from your own information, books appointments, takes messages and transfers calls to your team when a person is needed, at any hour.
How much does an AI receptionist cost?
With Swaran, plans start at $49 a month for 500 minutes of calls, with extra minutes at $0.1 each. Growth is $199 a month for 2,500 minutes. You can start with a free trial that includes test credit.
See pricing →What's the difference between an AI receptionist and an answering service?
A traditional answering service has people read a script and take messages. An AI receptionist answers instantly, handles several calls at once, books straight into your calendar and gives you a transcript of every call. An answering service may still suit calls that need human judgement.
AI answering service →Can an AI receptionist replace my front desk?
It takes the routine calls off your team: questions, bookings, messages and after-hours calls. Most businesses keep people for complex or sensitive conversations, and the AI transfers those calls to them with the context already captured.
Which languages does it speak?
Your agent can answer in English, Arabic, Hindi, Urdu, French, Spanish and Tagalog. You choose the language and voice for each agent, so you can run one per language.
See languages →Will callers know they're talking to an AI?
You decide how your agent introduces itself. We recommend saying it's an AI assistant, and some places require it. Callers can always ask for a person.
Can I keep my existing phone number?
Yes. Get a new local number for your agent, or forward calls from the number your customers already know, for example only after hours or when your team doesn't pick up.
How do I set it up?
No code. Tell it about your business, add your website or documents, connect your calendar and choose a voice. Then test it in your browser before it answers a real call.
How it works →Is it secure?
Your recordings and transcripts belong to you. The Trust Center explains how we store, protect and delete them.
Visit the Trust Center →Never miss another call
Set up your AI receptionist today and let it answer, book and follow up while you get on with your work.
Pick a voice. It's answering calls today.